Privacy Policy

Pro-Active Wellness & Injury Centre respects your privacy. This Privacy Policy explains how Pro-Active Wellness & Injury Centre collects, uses, protects, and handles personal information submitted through this form or collected in connection with marketing services provided on behalf of participating chiropractic offices.

Information We May Collect

We may collect information such as your name, phone number, email address, general location, appointment interest, communication preferences, form responses, and related information you choose to provide. We may also process contact information provided by participating chiropractic offices or third-party data providers when permitted by applicable law and contractual requirements.

How We Use Information

Pro-Active Wellness & Injury Centre may use this information to contact you by phone, email, text message, prerecorded voice message, or automated communication regarding health and wellness education, balance, mobility, cognitive/memory therapy education, appointment opportunities, practice updates, reminders, follow-up communications, and related services offered by participating chiropractic offices.

Strict Non-Sharing and Non-Sale Clause

Pro-Active Wellness & Injury Centre does not sell, rent, trade, share, or disclose your personal information, mobile phone number, SMS opt-in data, text message consent status, or communication preferences to unaffiliated third parties for their own marketing or promotional purposes.

Mobile Information Non-Sharing Clause

No mobile information, text message opt-in data, or SMS consent information will be shared with third parties or affiliates for marketing or promotional purposes. This restriction includes mobile phone numbers, opt-in records, consent status, and text message interaction data. This restriction does not prevent Pro-Active Wellness & Injury Centre from sharing information with service providers, technology platforms, communications vendors, compliance vendors, or participating chiropractic offices when necessary to deliver requested communications, operate the campaign, maintain records, process opt-outs, or comply with legal obligations.

Service Provider Use

Pro-Active Wellness & Injury Centre may use trusted service providers to help operate websites, forms, email systems, text messaging systems, voice messaging systems, scheduling systems, customer relationship management systems, analytics, compliance screening, and related business operations. These service providers are authorized to use information only as necessary to provide services to Pro-Active Wellness & Injury Centre or the participating chiropractic office and not for their own independent marketing purposes.

Healthcare and Patient Information

When Pro-Active Wellness & Injury Centre provides services to licensed healthcare providers, information may be subject to additional privacy obligations, including HIPAA or state healthcare privacy laws where applicable. Pro-Active Wellness & Injury Centre will use and disclose such information only as permitted by applicable agreements, law, authorization, consent, or other legally recognized basis.

Opt-Out Rights

You may opt out of communications at any time. To stop text messages, reply STOP, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPT OUT. To stop emails, click the unsubscribe link in the email. You may also request that we stop contacting you by contacting Pro-Active Wellness & Injury Centre or the participating chiropractic office directly. Opt-out requests will be honored as required by applicable law.

Data Protection

Pro-Active Wellness & Injury Centre uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. No method of electronic transmission or storage is completely secure, and Pro-Active Wellness & Injury Centre cannot guarantee absolute security.

Contact

For privacy questions, opt-out requests, or data-related inquiries, contact:

Pro-Active Wellness & Injury Centre

1207 East Main Street

Danville, IL 61832

Email: info@proactivewellness.eprca360.com

Phone: 217-431-2010